Elevate Your IT Company Blog

[WHITEPAPER] Decrease Customer Escalations in the IT Industry

[fa icon="calendar'] Oct 19, 2018 10:00:00 AM / by Steve Satterwhite posted in IT industry, Escalations

[fa icon="comment"] 0 Comments

As a company in the IT industry, you face many challenges. One of the biggest challenges is customer escalations and minimizing the time consumption they create. In fact, personal services delivery managers can end up spending 40% of their day addressing customer escalations, and others in the C-suite do not fall far behind this.

Read More [fa icon="long-arrow-right"]